Curtis Heating and Cooling, Inc.
510 Hwy 62 65 N
Harrison, AR 72601-2500
Phone: 870-741-2165
Toll Free: 1-844-741-2165
Fax: 870-741-7018
Operating Hours
Monday – Friday
7:30 AM – 5:00 PM
Emergency Service Available
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Emergency Service available (870)-741-2165 510 Hwy 62 65 N Harrison, AR 72601-2500

FAQ

What is HVAC?

HVAC stands for Heating, Ventilation, and Air Conditioning. HVAC is most often used when referring to the whole heating and cooling system which consists of the duct work, air filters, humidification controls, and registers.

How do I know what size unit my house or business will need?

Although there is not a set rule of thumb for determining the precise size unit your home or business will need, our trained and experienced staff does take many factors into consideration. For example, we look at factors such as the square footage, the number of windows installed, and the type of insulation. Looking at these factors and more will give us enough information to make well-educated recommendations for the necessary size unit to keep you and your home or business comfortable. 

Should outdoor units be covered in the winter?

Your outdoor units are built to withstand harsh weather elements. It is our recommendation that you DO NOT cover your unit. 

Can flowers or shrubbery be planted around outdoor units to make them look a little nicer?

Of course! However, it is very important to plant shrubbery and flowers so that they are at least 18-20 inches away from the unit. You should also make sure to trim flowers and shrubs when they begin to grow near the unit in order to keep your it from overheating. 

My indoor fan runs all the time? Is something wrong with my unit? Should it turn off?

If the fan is running all the time, check to see if your fan switch is turned to ON or AUTO. If it is ON, then your indoor fan will not turn off. Simply switch to AUTO. Once the fan is switched to AUTO, you should notice your fan kicking on and off. If for some reason the fan continues to constantly run, please give us a call. 

There are rooms in our house/business that are too hot or too cold. Can this be fixed?

Yes. There are many reasons why some rooms in your home may feel colder or hotter. Your filter may need to be changed and/or your coil or blower could be dirty. You may also have duct work that has come loose. Many of these issues can be fixed quickly. Give us a call today to schedule your service call. One of our trained technicians will come to your home or business to inspect and diagnose your situation and figure out the correct solution to get your home or business comfortable once again. 

Should I have my air ducts cleaned and inspected for repairs? If so, how often?

Yes. We recommend once every three years. Using quality air filters, and changing them out frequently can help extend the life of your equipment, including the duct work. It can also help with the overall efficiency of your unit. 

Some say to set your thermostat to a constant temperature during the summer months while others say to turn it off if your leave the house and turn it on when you get home. Which way is more efficient?

This is a tricky question. For many, it is best to set your temperature a few degrees higher than your desired temperature while you are away. You can also look into installing a programmable thermostat to automatically change the settings for you each day. And because it can be programmed around your schedule, your home is comfortable when you arrive home.

However, if the building you are trying to cool is not well insulated, then it may be more efficient to turn the air off completely while you are away. 

Why should I zone my business?

Zoning systems allow certain rooms, or zones, to be at certain temperature levels while others are at different temperatures. When it comes to businesses, zones become useful because you have more control over what areas need to be at certain temperatures, you can completely shut off unused areas, and the best part, you can save your business money. Zones can also be used in residential homes. 

What is the SEER rating? How does it help with energy efficiency?

SEER stands for Seasonal Energy Efficiency Ratio. This ratio indicates the amount of cooling your system will deliver per dollar spent on electricity. SEER rating range from 13 to 17. The higher the rating, the more efficient the system will be and the less it will cost to run. 

What is the HSPF rating? How does it help with energy efficiency?

HSPF stands for Heating Seasonal Performance Factor. This ratio indicates the efficiency of a heat pump. HSPF ratings range from 6.8 to 10. The higher the number, the more efficient the heat pump. 

What is the MERV rating? How does it help with energy efficiency?

MERV stands for Minimum Efficiency Reporting Value. It is a rating system for filters and relates to the size of the holes in the filter that allow air to pass. MERV ratings range from 1 to 16. The higher the MERV rating, the smaller the holes. Smaller holes equal higher efficiency.